Location:
Pune
Contact Hr:
Industry:
Human Resources
Experience:
3-10 year
Job Description
The International BPO Customer Service Executive is responsible for providing exceptional customer service to clients or customers based in the United States. The role requires excellent communication skills, problem-solving abilities, and a customer-centric approach. The Customer Service Executive will handle inbound/outbound calls, emails, and chats, assisting customers with their inquiries, resolving issues, and ensuring customer satisfaction. This position requires working in US time zones (night shifts).