Location:
Bengaluru
Contact Hr:
Industry:
Information Technology (IT)
Experience:
1-5 year
Job Description
A Customer Service Representative (CSR) is responsible for providing assistance and support to customers before, during, and after a purchase or service interaction. This role involves addressing customer inquiries, resolving issues, processing orders, and ensuring a positive experience for customers. The CSR serves as the primary point of contact for customers, helping to build customer satisfaction, resolve complaints, and enhance brand loyalty.