Job Description

Driving the QC process of Two Wheeler business for cases submitted to Ops by sales through the QC users in Branches Ensuring timely completion of the QC process with desired quality Tracking the document movement from Sales to Branch Ops to Back-office Coordinating with the back office team to ensure the documents are delivered at the out-sourced partner for further processing and storage Engaging & Liaison with PMO & IT. to provide resolution of the issues / escalations raised by branches Publishing & Tracking of multiple MIS on set frequency and for better control over each activity Communication / new process download to branches Follow up with internal stakeholders such as IT/PMO for AOP project delivery, System enhancement Communication / new process download to branches