Location:
Bengaluru
Contact Hr:
Industry:
Information Technology (IT)
Experience:
0-6 year
Job Description
A Service Desk Specialist is responsible for providing technical support and assistance to end users in an organization. This role involves managing incidents and service requests, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems. The Service Desk Specialist acts as the first point of contact for users and works to resolve issues or escalate them to higher-level support teams as needed.