Job Description
A Key Account Manager (KAM) is a vital role in customer relationship management, responsible for maintaining and expanding relationships with a company's most important clients, often referred to as key accounts. These clients typically generate a significant portion of revenue, so the role of a KAM is critical for ensuring client satisfaction, retention, and long-term business success. The Key Account Manager focuses on providing personalized solutions and services to clients, building strong, long-term partnerships, and aligning their needs with the company’s offerings