Job Description

A Relationship Manager is responsible for building, managing, and maintaining long-term, mutually beneficial relationships with clients, customers, or business partners. This role focuses on understanding clients’ needs, ensuring satisfaction, and ensuring that the services or products provided meet or exceed client expectations. The Relationship Manager serves as the main point of contact for clients, helping to resolve any issues, provide ongoing support, and maximize the value delivered to the client. This position also seeks to identify opportunities for upselling, cross-selling, and business growth.