Job Description

The Relationship Officer is responsible for building and maintaining strong relationships with clients to ensure a high level of satisfaction and retention. This role focuses on understanding the needs and preferences of clients, providing them with suitable financial products or services, and delivering excellent customer service. The Relationship Officer also plays a key role in driving business growth by identifying cross-selling and upselling opportunities within their client base. The role is client-facing, requiring strong communication, problem-solving, and interpersonal skills.