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Provide one-on-one counseling sessions to prospective and enrolled students regarding course selection, academic planning, and career pathways.
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Assist students in setting and achieving educational goals aligned with their strengths and interests.
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Offer guidance on curriculum requirements, study plans, entrance exams, and higher education opportunities.
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Collaborate with faculty, admissions, and support teams to ensure student success and satisfaction.
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Analyze student performance data to recommend interventions and support services when needed.
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Train and mentor junior academic counselors, setting performance goals and providing regular feedback.
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Conduct academic workshops, webinars, and orientation sessions for new students.
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Maintain accurate records of student interactions, progress reports, and counseling outcomes.
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Stay updated with changes in academic programs, career trends, and admission procedures.
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Handle escalated student issues and resolve them in a professional and empathetic manner.