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Respond to student inquiries via phone, email, chat, or in person and provide comprehensive information about courses, admission criteria, and institutional benefits.
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Guide students through the application, enrollment, and documentation process from start to finish.
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Conduct interviews, information sessions, and campus or virtual tours for prospective students and their families.
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Collaborate with the marketing team to organize webinars, admission campaigns, and outreach programs.
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Maintain accurate and updated records of student leads, follow-ups, and conversions in CRM tools.
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Meet daily, weekly, and monthly enrollment targets and reporting metrics.
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Evaluate student profiles and suggest suitable programs based on their goals and eligibility.
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Stay updated with course structures, fee details, scholarships, and market trends.