Job Description

We are seeking a dedicated and student-focused Academic Counsellor to provide personalized academic guidance and support to students. The role involves helping students make informed decisions about courses, educational planning, and career goals, ensuring a smooth and enriching academic journey.

Key Responsibilities:

• Counsel prospective and enrolled students on academic programs, course selection, career goals, and study plans.

• Assist students in understanding degree requirements, prerequisites, and academic policies.

• Follow up with inquiries through phone, email, or in-person/virtual meetings to convert leads into enrollments.

• Provide support in resolving academic or personal challenges that may impact a student’s performance.

• Conduct orientation sessions, workshops, and webinars for new or current students.

• Collaborate with admissions, faculty, and support teams to ensure student satisfaction and retention.

• Maintain accurate records of student interactions and academic plans using CRM or student management systems.

• Stay informed about course offerings, examination schedules, and industry trends in education and career development.