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Counsel students and parents about academic options, courses, institutions, and career pathways based on individual needs and goals.
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Provide detailed information about admission processes, eligibility criteria, fee structures, scholarships, and financial aid.
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Assist students in shortlisting programs and institutions (local or international) that align with their aspirations.
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Conduct regular follow-ups with prospective students via phone, email, and chat to ensure smooth communication.
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Maintain and update student records, lead tracking, and conversions using CRM systems.
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Organize and participate in webinars, workshops, education fairs, and orientation sessions.
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Collaborate with internal teams (admissions, marketing, etc.) to improve student experience and outcomes.
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Stay updated with current trends in education, entrance exams, and university application procedures.