Job Description

We are looking for a detail-oriented After-Sales Support Intern to assist our team in ensuring high customer satisfaction and seamless post-sales service.

Job Responsibilities:

• Assist customers with post-purchase inquiries, product support, and service issues.

• Coordinate with internal teams to resolve customer concerns promptly and efficiently.

• Follow up with customers to ensure their issues are resolved and gather feedback.

• Maintain accurate records of customer interactions and service activities.

• Help create user guides, FAQs, and other support materials.

• Support the after-sales team in tracking service requests and warranty claims.

• Identify trends in customer feedback and suggest improvements for products or services.