Job Description

The Account Executive serves as the primary point of contact between the company and its clients, managing client accounts, ensuring customer satisfaction, and driving sales growth. This role involves maintaining strong client relationships, understanding client needs, and coordinating internal teams to deliver solutions.

Key Responsibilities:

1. Client Relationship Management

   • Build and maintain strong relationships with existing and new clients.

   • Understand client requirements and provide tailored solutions.

2. Sales & Business Development

   • Identify opportunities for upselling and cross-selling products or services.

   • Assist in achieving sales targets and revenue goals.

3. Account Coordination

   • Liaise between clients and internal departments to ensure smooth delivery of services.

   • Monitor project progress and address client concerns promptly.

4. Reporting & Documentation

   • Prepare regular reports on account status, sales activities, and client feedback.

   • Maintain accurate client records and contract documentation.

5. Market & Competitor Analysis

   • Stay updated on industry trends and competitor activities.

   • Provide feedback to internal teams for improving offerings.