Location:
Mumbai
Contact Hr:
Industry:
FMCG (Fast-Moving Consumer Goods)
Experience:
4-8 year
Job Description
We are seeking a proactive and experienced Contact Center Team Lead (Sales) to manage a team of sales agents in our contact center. The ideal candidate will be responsible for driving sales performance, coaching team members, and ensuring the delivery of excellent customer service. As the Team Lead, you will play a key role in motivating your team to meet sales targets, improve call quality, and implement strategies to increase customer conversion rates.