Job Description

We are seeking a proactive Assistant Manager – Information Technology to oversee daily IT operations, lead a technical team, and support infrastructure, systems, and network performance across the organization. The role involves project coordination, vendor management, and implementation of IT policies in alignment with business objectives.

Key Responsibilities:

• Lead IT support teams and oversee all hardware/software operations

• Manage network security, system updates, backups, and compliance

• Coordinate IT infrastructure projects and ensure timely delivery

• Liaise with vendors and service providers for procurement and SLA adherence

• Monitor IT ticketing system and ensure closure within SLA

• Ensure business continuity through DR planning and IT policy enforcement

• Collaborate with departments to identify and implement tech solutions

• Assist in audits, license renewals, and security updates