Job Description

We are looking for a results-driven and client-focused Account Manager to oversee customer accounts, nurture client relationships, and drive account growth. The ideal candidate will act as the primary point of contact for clients, ensuring their satisfaction while identifying new business opportunities within existing accounts. You will collaborate closely with internal teams to deliver solutions that meet client expectations and contribute to company revenue.

Key Responsibilities:

• Serve as the lead point of contact for assigned client accounts.

• Build and maintain strong, long-term customer relationships.

• Ensure timely delivery of solutions according to client needs and objectives.

• Prepare reports on account status, performance, and forecasts.

• Identify opportunities to grow business with existing clients.

• Resolve client issues effectively and escalate when necessary.

• Collaborate with the sales, marketing, product, and finance teams to ensure seamless service.

• Monitor key account metrics (e.g., sales results and client satisfaction).

• Stay updated with industry trends, competitor activities, and client strategies.

• Participate in contract negotiations and renewals.