Job Description

Key Responsibilities:

• B2B Lead Generation: Research and identify new business opportunities by sourcing leads through B2B portals, networking, and industry-specific resources.

• Lead Management: Actively manage leads from B2B portals, ensuring timely follow-up and qualification of prospects.

• Telecalling: Conduct outbound calls to potential clients to introduce products, gather relevant information, and qualify leads.

• Product Sampling: Coordinate and provide product samples to prospects, ensuring timely follow-up and gathering feedback to facilitate conversion.

• Follow-Up & Nurturing: Regularly follow up with leads to keep them engaged, build rapport, and move them through the sales pipeline.

• Exhibition Planning: Assist in planning and executing exhibitions to promote Fenton Chemicals' products, generate new leads, and expand the customer base.

• Customer Relationship Management: Build and maintain strong relationships with new and existing customers, ensuring a high level of satisfaction and fostering long-term business relationships.

Key Performance Indicators (KPIs):

• Lead Conversion Rate: The percentage of leads that convert into customers.

• Lead Response Time: The time taken to respond to leads from B2B portals.

• Exhibition Lead Generation: Number of leads generated during exhibitions.

• Follow-Up Success Rate: Percentage of leads that progress through the sales pipeline.

• Sample Conversion Rate: Percentage of customers who place an order after receiving product samples.

Required Skills & Qualifications:

• Excellent Communication Skills: Strong verbal and written communication abilities to interact effectively with potential clients and customers.

• Goal-Oriented: Focused on meeting and exceeding lead generation and sales targets.

• Sales & Negotiation Skills: Ability to persuade prospects, close deals, and negotiate terms that benefit both the company and customers.

• Problem-Solving: Ability to address customer queries, complaints, and objections promptly and professionally.

• Experience in B2B Sales: Previous experience in lead generation, telecalling, or sales, preferably in the chemicals or manufacturing industry.

• Tech-Savvy: Familiarity with CRM software for lead tracking and managing customer data (e.g., Salesforce, Zoho CRM).

Desired Traits:

• Proactive: Take initiative and act without needing constant supervision.

• Resilient: Ability to handle rejection and continue pursuing goals with persistence.

• Customer-Centric: Always focused on providing value and maintaining positive client relationships.

• Team Player: Ability to collaborate with different teams and contribute to the success of the business.