1 hour ago

Operations Manager
Client of salarite

Location:

Jaipur

Industry:

NBFC
Loan Operations
Personal Loans
Loan processing support
Disbursement
Business loan
Unsecured loans
Skills
Loan Operations
Personal Loans
Loan processing support
Disbursement
Business loan
Unsecured loans

Vacancies

2

Job Type

Full Time

Experience

3 - 6 Years

Salary

500,000 - 900,000 INR

Job Description

 

About the Role

We are looking for an experienced Operations Manager with strong experience in Unsecured Personal Loan (PL) and Business Loan (BL) operations within an NBFC, Bank, or Financial Services organisation.

The candidate will be responsible for managing the end-to-end loan operations process from login to disbursement, ensuring accurate documentation, smooth coordination with Credit and Sales teams, adherence to TAT, and compliance with internal policies and regulatory requirements.

Key Responsibilities

  • Manage end-to-end operations for unsecured PL & BL loans, from login to disbursement.
  • Handle and monitor the complete loan processing lifecycle, including login, document verification, credit coordination, sanction, agreement, disbursement and post-disbursement activities.
  • Ensure timely and accurate processing of loan applications as per defined TAT and operational guidelines.
  • Verify KYC, income, banking, financial and other loan-related documents.
  • Coordinate closely with Sales and Credit teams for smooth movement of cases.
  • Ensure all credit-approved cases are processed accurately and meet required documentation and compliance norms before disbursement.
  • Monitor pending cases, discrepancies, deviations and documentation gaps and ensure timely closure.
  • Manage disbursement processes, including pre-disbursement checks and coordination with relevant teams.

 

Key Areas of Responsibility

  •         Login to Disbursement:
    Manage and monitor the complete loan journey from application login to final disbursement.
  •          Documentation & Verification:
    Ensure proper collection, verification and maintenance of KYC, financial and loan-related documents.
  •          Credit Coordination:
    Coordinate with Credit teams for query resolution, document fulfilment, sanction conditions and case movement.
  •          Disbursement:
    Ensure all pre-disbursement requirements are completed and coordinate for timely and accurate disbursement.
  •          TAT Management:
    Monitor operational TAT and ensure cases move efficiently through each stage of the process.
  •          MIS & Reporting:
    Prepare and monitor daily/weekly MIS related to login, approval, pending, sanction and disbursement.
  •          Team Management:
    Manage and guide the operations team, allocate work and monitor productivity and performance.

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