Job Description

We are looking for a Front Desk Receptionist to manage the reception area and ensure a professional experience for clients, visitors, and guests. The candidate will handle calls, enquiries, appointments, visitor management, and coordination with internal teams, while supporting day-to-day front office operations.

Key Responsibilities

• Greet and welcome clients, visitors, and guests professionally.
• Handle incoming calls, emails, and general enquiries.
• Manage front desk operations, visitor entries, and appointments.
• Coordinate with the Sales, CRM, Admin, and other departments.
• Handle customer enquiries and direct them to the concerned team.
• Maintain visitor, call, and appointment records.
• Manage incoming and outgoing courier and correspondence.
• Maintain a clean and professional reception area.
• Provide basic information about the company and its projects.
• Support day-to-day administrative and front-office activities.

Required Skills

• Excellent communication and interpersonal skills
• Professional and presentable personality
• Basic computer and MS Office knowledge
• Good coordination and organizational skills
• Customer service orientation
• Ability to handle multiple tasks efficiently
• Good telephone and email etiquette
• Strong client and visitor-handling skills.